Privacy Policy

Last updated: 22 June 2026

Who we are

Sasha Aesthetic Clinic (legal name: Sasha Aesthetic and Wellness Poly Clinic) is a DHA-licensed aesthetic and wellness clinic located at Shop 11, Binghatti Corner, Jumeirah Village Circle (JVC), Dubai, UAE. Our website address is https://sashaaestheticclinic.ae.

Information we collect

We collect information in the following ways:

• Information you give us: your name, phone number, email address, and any details you share when you book an appointment, complete a contact or enquiry form, message us on WhatsApp, or speak with our team.
• Health and treatment information: where relevant to a consultation or treatment, we collect medical history, skin or treatment concerns, and clinical notes. This is handled confidentially by our clinical team and only used to provide safe, appropriate care.
• Information collected automatically: when you visit our website we may collect your IP address, browser type, device information, and pages viewed, through cookies and similar technologies.
• Comments: if you leave a comment, we collect the data shown in the comment form, plus your IP address and browser user agent string to help with spam detection. An anonymised string created from your email address may be sent to the Gravatar service to check whether you use it; see the Gravatar privacy policy.

How we use your information

• To respond to your enquiries and schedule, confirm, or manage your appointments.
• To provide treatments and aftercare, and to maintain accurate clinical records.
• To send you appointment reminders and, with your consent, offers and updates about our services. You can opt out of marketing at any time.
• To operate, secure, and improve our website and services.
• To meet our legal, regulatory, and DHA obligations.

Cookies

If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies for your convenience so you do not have to re-enter them next time. These cookies last for one year.

If you visit our login page, we set a temporary cookie to check whether your browser accepts cookies; it contains no personal data and is discarded when you close your browser. Logged-in users have additional cookies set to save login and display preferences. You can control or delete cookies through your browser settings.

Media and uploads

If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS), as visitors can download and extract that data from images on the website.

Embedded content from other websites

Pages on this site may include embedded content (for example videos, images, or maps). Embedded content from other websites behaves as though you visited that website directly, and those websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that content.

Who we share your data with

We do not sell your personal information. We may share it only with:

• Trusted service providers who help us operate the clinic and website (for example, booking, communication, hosting, and automated spam-detection services), under appropriate confidentiality obligations.
• Regulatory or government authorities where we are legally required to do so.

If you request a password reset on the website, your IP address will be included in the reset email.

How long we keep your data

We keep personal and clinical information only for as long as necessary for the purposes described above, or as required by UAE law and DHA record-keeping requirements. Website comments and their metadata may be retained indefinitely so that follow-up comments can be recognised and approved automatically. For registered website users, we store the information provided in their user profile.

Data security

We apply reasonable administrative, technical, and physical safeguards to protect your information against unauthorised access, loss, or misuse. While no method of transmission or storage is completely secure, we take your privacy seriously and review our practices regularly.

Your rights

Subject to applicable UAE law, you have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request erasure of your personal data, except where we are obliged to keep it for legal, administrative, or security reasons.
• Withdraw consent to marketing communications at any time.

If you have an account on this site or have left comments, you can request an exported file of the personal data we hold about you. To exercise any of these rights, please contact us using the details below.

Where your data is sent

Visitor comments may be checked through an automated spam-detection service. Some of our service providers may process data outside the UAE; where this happens, we take steps to ensure your information remains protected.

Children's privacy

Our website and services are intended for adults. Where a treatment involves a minor, it is arranged and consented to by a parent or legal guardian, and any related information is handled with the same confidentiality and care.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date.

Contact us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

This page is provided as a general template and is not legal advice. Because the clinic processes health information, we recommend having it reviewed by a UAE-qualified legal advisor before publishing.